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About us

We believe no one should face crisis alone.  

We design and deliver new and innovative ways to tackle crisis and social injustice that influences how the UK responds to poverty. 

In 2010, food poverty began to rise across the UK, and we wanted to understand the reasons why. 

We launched a food bank in one of the most deprived boroughs in the country, Tower Hamlets, to respond to the increasing hunger and crisis that communities were experiencing. However, we realised that we also needed to understand what the root causes of the problem were when accessing food and collate the information to see if there were any certain trends.  

Early on our journey, we found out that the problem wasn’t accessing food at all; the main problem was receiving inadequate income or no income in several instances. We met people experiencing benefit administration errors that resulted in delayed payments, unemployment but with a drive and want to work, mental health struggles and many other roadblocks. People were facing multiple barriers that would stop them from thriving. 

As a response, we closed our foodbank and created a holistic model that tackles poverty considering the very complex cases we saw. We decided to target households – to reinstate income but also address the underlying crisis so we could respond with long-term solutions for people. 

Our model now consists of expert advice delivered in the community. 

Our unique approach

People accessing our services are from diverse backgrounds, including BAME, low-income white households, family breakdown, people with disabilities and people facing extreme isolation and mental health issues. Life can take many U-turns and we are all at risk of ending in a vulnerable position. 

We deliver wraparound support in the form of expert welfare rights advice and advocacy to lift households out of poverty. 

Our front-line multidisciplinary team maps the underlying issues of each household and comes up with a range of solutions to tackle the presenting crisis and the underlying root causes.   

Our focus is on mapping household needs and coming up with solutions to end crisis. Our goal is to restore households, so people can have agency and lead independent lives.  

Our deep insights enable us to shine a light on where the system is failing the most vulnerable in society. 

We transform lives and we are promoting good access to resources, one client at a time. 

Advocacy and Advice

Through our front-line team of highly skilled advice workers and our welfare rights adviser, we provide the advocacy and advice needed to resolve every person’s crisis, four days a week.

No one gets left behind

FIND OUT MORE DONATE TODAY

Challenge Poverty Week 2022

“Living, not just existing, dignity for all.”

Our aim is to raise awareness of those in crisis and inform others of the frightening reality of current climate we’re living in.

Join the conversation on our socials.

Challenge Poverty Week 17th-21st October 2022

Meet Sandra

Sandra’s life has completely turned around since the day she walked into one of First Love Foundation’s crisis centres

 

READ HER STORYMORE STORIES

Tower Hamlets in numbers

%

most deprived ranking*

Tower Hamlets sits in the 1% of the most deprived of England’s 326 local authorities* IMD 2010

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%

Children living in poverty*

Tower Hamlets has the highest rate of child poverty in London

*London’s Poverty Profile 2021 (Trust for London) London’s Poverty Profile 2021: COVID-19 and poverty in London | Trust for London

%

Low income households*

Out of all Tower Hamlets’ households, 14% have a combined income of £15,000 per year.

*CACI 2017 data

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%

Disparity of income*

A fifth of Tower Hamlets’ residents are paid less than the Living Wage (£13,650) which is 86% less than an average Canary Wharf worker’s salary.

*London Poverty Profile

How you can help

Want to help the local community? There are different ways to get involved.

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Donate money

Out most pressing need right now is funding.  Our charity is funded by the public, by people just like you.
Donations help us with the core part of our work, with solving immediate crisis and keeping it away.
You can donate here:  Donate money | First Love Foundation

Donate your time

We are often looking for volunteers to help us in a variety of ways, including in the office, as interpreters for non-English-speaking clients in crisis, helping us with graphic design or films for our social media.

Alternatively, if you have mentoring or job-readiness expertise to offer, you could help deliver some of our workshops designed to support people back into paid employment.

If you would like to support our work as a volunteer, please fill out this form and we will get in touch with you as soon as possible to discuss!

Fundraise

 

Help us transform lives – from crisis to sustainability. There is no limit to what you can do, from a bake sale to a 10k run, your efforts will help give a local person in crisis much more than food, but hope for the future.

FUNDRAISE FOR US

 

“I feel like I have a voice and I feel like my voice is being heard. It’s not a whisper anymore.”

Lorna
single mum of three

“I’m so very grateful to the First Love Foundation charity – and for the great and important work that they do for other people.”

Alena
mother of two

“I think you need to walk a mile in somebody’s shoes before you start judging them because everyone’s situation is different.”

Terene
single mother of one

How you can help

Want to help the local community? There are lots of different ways to get involved.

GET INVOLVED

We can't do it alone

We work with the London Borough of Tower Hamlets, City of London and a network of over 250 organisations. Together, with our corporate partners, volunteers, local schools and churches we transform lives and work towards building a stronger community.

 

SEE WHO WE WORK WITH

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